IT Desktop Support Intern (Bali-Based)
Join Trade Window Ltd. as an IT Desktop Support Intern in the vibrant tech hub of Bali! This is an exciting opportunity for tech-savvy individuals to gain hands-on experience in IT support while working in one of the world's most dynamic digital nomad destination. As an IT Desktop Support Intern, you will be at the heart of our operations, providing essential technical assistance to our team and ensuring smooth daily operations.
At Trade Window Ltd., we are a leading provider of trade facilitation services, specializing in international trade and logistics. Our team is dedicated to delivering innovative solutions that help businesses navigate the complexities of global trade. By joining us, you will have the chance to work with cutting-edge technology and contribute to our mission of simplifying international trade.
📋 Tanggung Jawab Pekerjaan
- Provide level 1 technical support for desktop and laptop issues, including hardware and software problems.
- Assist users with setting up and configuring new workstations and peripherals.
- Troubleshoot and resolve network connectivity issues.
- Install, configure, and update software applications as required.
- Document and maintain detailed records of all IT support activities.
- Assist in the deployment and maintenance of our internal IT infrastructure.
- Support the IT team in implementing and maintaining security protocols.
- Participate in team meetings and contribute to the development of IT support processes.
🎓 Kualifikasi & Syarat
- Currently pursuing a degree in Information Technology, Computer Science, or a related field.
- Basic knowledge of computer hardware and software.
- Familiarity with operating systems such as Windows and macOS.
- Understanding of network fundamentals and basic networking concepts.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in English, both written and spoken.
🛠️ Keahlian
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