IT Operations Intern - Technology & Support Role
Kickstart your career in IT with BCA General Insurance as an IT Operations Intern in the vibrant heart of Bali! This is a unique opportunity to gain hands-on experience in a dynamic, technology-driven environment while contributing to the smooth operation of our insurance operations in Denpasar, Badung. As an IT Operations Intern, you'll be part of a team that ensures our systems run seamlessly, supporting our agents and customers with top-notch technology solutions.
Join us to learn and grow in a supportive atmosphere where innovation and collaboration are key. We're looking for enthusiastic individuals who are ready to dive into the world of IT operations, using tools like ServiceNow, Jira, and Confluence to manage our IT infrastructure effectively.
๐ Tanggung Jawab Pekerjaan
- Assist in the monitoring and maintenance of IT systems and networks
- Support the IT team in troubleshooting and resolving technical issues
- Document IT processes and procedures
- Assist in the implementation of new IT solutions and upgrades
- Provide technical support to end-users
- Participate in system backups and disaster recovery exercises
- Assist in the management of IT assets and inventory
- Support the IT team in project management and coordination
๐ Kualifikasi & Syarat
- Currently pursuing a degree in Information Technology, Computer Science, or a related field
- Basic understanding of IT operations and networking concepts
- Familiarity with ITIL or similar IT service management frameworks
- Experience with ServiceNow, Jira, or similar IT service management tools
- Good communication and problem-solving skills
- Ability to work in a team environment
- Strong organizational and time management skills
- Fluency in English and Bahasa Indonesia
๐ ๏ธ Keahlian
Kirim lamaran sekarang sebelum batas waktu.๐ Lamar Sekarang